Payment & Security

Lorevixa™ · Checkout Information

Payment & Security

This page explains how payment methods, order totals, transaction authorization and checkout security are handled when you place an order through lorevixa.com.

Checkout Processing Payments are processed through Shopify and applicable payment providers.
$ Clear Order Total Your complete order total is displayed before payment is submitted.
Payment Options Currently available payment methods are displayed during checkout.
Payment Information

Clear, Simple Checkout.

Review the information below before completing your Lorevixa™ purchase.

Section 01

Payment Methods

The payment methods currently available for your purchase are displayed during checkout.

Available options may vary depending on your location, currency, device, order details and the payment services available when your order is placed.

Please select one of the payment methods shown during checkout and follow the applicable instructions to complete your purchase.

Section 02

Payment Authorization & Verification

Orders may be subject to payment authorization, identity verification, transaction verification or fraud-prevention review before they are accepted or fulfilled.

Your bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold on your account.

These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.

Section 03

Checkout Security

Checkout on lorevixa.com is processed through Shopify together with the applicable payment providers involved in processing your transaction.

Lorevixa™ does not store complete credit or debit card numbers on its own website servers. Payment information is handled by Shopify and the applicable payment service providers involved in processing the transaction.

For your security, Lorevixa™ customer support will never ask you to send your complete credit card number, debit card number, card security code or online banking password by email.

Section 04

Prices & Final Order Total

Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts and your final order total.

Prices on lorevixa.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

Please review your selected products, quantities, shipping information, discounts and final order total carefully before completing payment.

Section 05

Financial Institution Charges

Your bank, card issuer or payment provider may separately impose foreign-exchange fees, international transaction fees, currency-conversion charges or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by Lorevixa™.

Section 06

Discount Codes & Promotions

Valid promotional or discount codes should generally be entered before checkout is completed.

Please confirm that the applicable discount is reflected in your final order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability or other conditions presented with the applicable offer.

Section 07

Declined, Pending or Duplicate Charges

If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.

A pending amount may represent a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same order, contact Lorevixa™ customer support with your order number and relevant transaction details.

Do not send complete card numbers, security codes or online banking credentials by email.

Section 08

Order Confirmation

After your order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive the confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.

You may also contact Lorevixa™ customer support if you need assistance locating your order.

Section 09

Payment Questions

If you believe a payment was charged incorrectly or you have a question about checkout, contact us at:

service@lorevixa.com

Please include your order number where available and a clear description of the issue.

For your security, never include complete credit card, debit card or online banking information in your email.

Checkout Security

Your Payment Information Is Handled Through Checkout Providers.

When you place an order on lorevixa.com, payment processing is handled through Shopify and the applicable payment providers available during checkout.

Payment authorization and verification may be performed directly by your bank, card issuer, digital payment service or other applicable payment provider.

Protect Your Payment Information

Lorevixa™ customer service will not request your complete card number, card security code or online banking password by email. If you receive a suspicious message claiming to represent Lorevixa™, contact us directly at service@lorevixa.com .

Payment Support

Need Help With a Payment?

Contact Lorevixa™ customer support if you have questions about checkout, payment status, order confirmation or a charge associated with your purchase. We aim to respond within 24 hours.

Email Customer Support Call +86 151-1614-3941

Customer Service Hours: 8:00 AM – 10:00 PM Daily

Company Details

Business Information

The information below identifies the company responsible for operating Lorevixa™ and providing customer support.

Brand Name Lorevixa™
Product Category Ceiling Lights · Decorative Lighting · Interior Lighting
Legal Company Name Hangzhou Zheyue Technology Co., Ltd.
Owner Zhao Yue
Business Address No. 486-3, Fengbei Road, Yingfeng Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province, China
Customer Support Email service@lorevixa.com
Customer Support Phone +86 151-1614-3941
Customer Service Hours 8:00 AM – 10:00 PM Daily