Payment & Security
This page explains how payment methods, order totals, transaction authorization and checkout security are handled when you place an order through lorevixa.com.
Clear, Simple Checkout.
Review the information below before completing your Lorevixa™ purchase.
Payment Methods
The payment methods currently available for your purchase are displayed during checkout.
Available options may vary depending on your location, currency, device, order details and the payment services available when your order is placed.
Please select one of the payment methods shown during checkout and follow the applicable instructions to complete your purchase.
Payment Authorization & Verification
Orders may be subject to payment authorization, identity verification, transaction verification or fraud-prevention review before they are accepted or fulfilled.
Your bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold on your account.
These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.
Checkout Security
Checkout on lorevixa.com is processed through Shopify together with the applicable payment providers involved in processing your transaction.
Lorevixa™ does not store complete credit or debit card numbers on its own website servers. Payment information is handled by Shopify and the applicable payment service providers involved in processing the transaction.
For your security, Lorevixa™ customer support will never ask you to send your complete credit card number, debit card number, card security code or online banking password by email.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts and your final order total.
Prices on lorevixa.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.
Please review your selected products, quantities, shipping information, discounts and final order total carefully before completing payment.
Financial Institution Charges
Your bank, card issuer or payment provider may separately impose foreign-exchange fees, international transaction fees, currency-conversion charges or other financial-institution fees.
These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by Lorevixa™.
Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed.
Please confirm that the applicable discount is reflected in your final order total before submitting payment.
Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability or other conditions presented with the applicable offer.
Declined, Pending or Duplicate Charges
If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.
A pending amount may represent a temporary authorization rather than a completed charge.
If you believe you were charged more than once for the same order, contact Lorevixa™ customer support with your order number and relevant transaction details.
Do not send complete card numbers, security codes or online banking credentials by email.
Order Confirmation
After your order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.
If you do not receive the confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.
You may also contact Lorevixa™ customer support if you need assistance locating your order.
Payment Questions
If you believe a payment was charged incorrectly or you have a question about checkout, contact us at:
Please include your order number where available and a clear description of the issue.
For your security, never include complete credit card, debit card or online banking information in your email.
Your Payment Information Is Handled Through Checkout Providers.
When you place an order on lorevixa.com, payment processing is handled through Shopify and the applicable payment providers available during checkout.
Payment authorization and verification may be performed directly by your bank, card issuer, digital payment service or other applicable payment provider.
Lorevixa™ customer service will not request your complete card number, card security code or online banking password by email. If you receive a suspicious message claiming to represent Lorevixa™, contact us directly at service@lorevixa.com .
Need Help With a Payment?
Contact Lorevixa™ customer support if you have questions about checkout, payment status, order confirmation or a charge associated with your purchase. We aim to respond within 24 hours.
Email Customer Support Call +86 151-1614-3941Customer Service Hours: 8:00 AM – 10:00 PM Daily
Business Information
The information below identifies the company responsible for operating Lorevixa™ and providing customer support.