Website Operator

Lorevixa™ and lorevixa.com are owned and operated by Hangzhou Zheyue Technology Co., Ltd.

References to “Lorevixa™,” “we,” “us,” or “our” in these Terms refer to the store operator.

References to “you” or “your” refer to a visitor, customer, account holder or other user of lorevixa.com.

Acceptance of These Terms

By accessing or using lorevixa.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website.

Purchases submitted through lorevixa.com are additionally governed by our Terms and Conditions and other applicable store policies.

Eligibility

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

Permitted Website Use

You may use lorevixa.com for lawful activities such as:

• Browsing Lorevixa™ products and collections
• Reviewing product information, specifications and images
• Purchasing products for personal or lawful business use
• Managing an eligible customer account
• Reviewing order information
• Contacting customer support
• Accessing store policies and help information

Subject to these Terms, you are granted a limited, revocable, non-exclusive and non-transferable permission to access and use the website for lawful purposes connected with our services.

Prohibited Uses

You may not use lorevixa.com to:

• Violate applicable laws or regulations
• Commit fraud or submit false, misleading, stolen or unauthorized information
• Attempt unauthorized access to accounts, systems, networks or data
• Introduce malware, malicious code, automated attacks or harmful technology
• Interfere with website security, operation, performance or availability
• Scrape, crawl, copy, extract or collect website information using automated tools without authorization
• Unlawfully collect or use another person's personal information
• Infringe intellectual property, privacy, publicity or other legal rights
• Misrepresent your identity or relationship with Lorevixa™
• Use our website, branding, product imagery or content for unauthorized commercial purposes

We may restrict website access, suspend account functionality, cancel an affected order or take other reasonable action if prohibited activity is identified.

Intellectual Property

The Lorevixa™ name, branding, logos, website design, graphics, photographs, videos, written content, product presentations, packaging presentations, original design concepts, decorative forms and other original content are owned by, licensed to or lawfully used by the store operator.

Protected content may not be copied, reproduced, republished, modified, distributed, manufactured, imitated, sold or commercially exploited without appropriate authorization, except where applicable law permits.

Nothing on lorevixa.com transfers ownership of Lorevixa™ intellectual property or third-party intellectual property to a website user.

Where protected by applicable law, users may not reproduce, manufacture, imitate, reverse-engineer for commercial copying or commercially exploit distinctive Lorevixa™ product concepts, decorative forms, graphics or design presentations without authorization.

Accounts & Information Accuracy

Where customer-account or checkout features are available, you are responsible for providing current, complete and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please contact us promptly if you believe your account, checkout information or order information has been accessed or used without authorization.

Customer Reviews & Submitted Content

If lorevixa.com allows customers to submit reviews, photographs, videos, comments, questions or other content, you are responsible for ensuring that your submission is accurate, lawful and does not violate another person's rights.

By voluntarily submitting content for publication, you grant Lorevixa™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format and use that content in connection with operating, improving and promoting the store, subject to applicable law and our Privacy Policy .

We may decline, moderate or remove submissions that are:

• Unlawful or fraudulent
• Threatening or abusive
• Misleading
• Infringing
• Spam or irrelevant advertising
• Containing inappropriate sensitive personal information
• Unrelated to the applicable product or service

Product Information

We make reasonable efforts to present website content and product information accurately.

Lorevixa™ specializes primarily in ceiling lights, decorative lighting and interior lighting for residential spaces.

Depending on the product, Lorevixa™ fixtures may include clear, frosted, opal or textured glass, steel, aluminum, brass-finish metal, acrylic diffusers, wood-finish elements, woven materials, fabric shades and other components described on the applicable product page.

Product colors, materials, finishes and perceived lighting appearance may look different because of photography conditions, room lighting, screen brightness, device settings and display calibration.

Minor differences in:

• Color tone
• Surface finish
• Texture
• Glass appearance
• Decorative detailing
• Assembly alignment
• Dimensions
• Weight
• Perceived light color or brightness

may occur within reasonable manufacturing tolerances and are not necessarily considered defects.

Product information may be corrected, clarified or updated if an error, inaccuracy or omission is identified.

Informational Content & Product Context

Lorevixa™ products are presented primarily as ceiling lights, decorative lighting and interior lighting for residential spaces.

References to warm interiors, atmosphere, decorative styling, sculptural design, natural-inspired materials, residential spaces or similar themes describe product appearance, design context and intended decorative use.

Website content should not be interpreted as medical, therapeutic, health, psychological, financial, legal, electrical-engineering or other professional advice.

Product descriptions, lifestyle imagery and room examples are provided primarily to explain design, appearance, scale and decorative context.

Product-specific installation instructions, electrical ratings, compatibility information, warnings and documentation supplied with the applicable fixture should be followed where provided.

Third-Party Services & Links

Lorevixa.com uses Shopify and may rely on third-party services for payment processing, fulfillment, shipping, analytics, customer support, communications, security, fraud prevention, advertising and other business functions.

Lorevixa.com may also contain links to third-party websites, platforms or services.

Third-party content, services, products, availability, security, privacy practices and terms may be governed by the applicable third party's own policies and agreements.

A link to a third-party service does not necessarily mean that Lorevixa™ controls or endorses every aspect of that service.

Website Availability

We may reasonably update, maintain, modify, restrict, suspend or discontinue parts of lorevixa.com.

Temporary interruptions may occur because of:

• Scheduled or emergency maintenance
• Technical problems
• Security issues
• Third-party provider outages
• System updates
• Network disruption
• Circumstances outside our reasonable control

We do not guarantee that every website feature will always be available, uninterrupted or completely free from errors.

Website Security

We use reasonable administrative, technical and organizational measures intended to support website and information security.

However, no website, electronic communication, storage system or internet transmission can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when accessing lorevixa.com, including protecting:

• Your device
• Your account credentials
• Your email account
• Your personal information

If you receive a suspicious communication claiming to represent Lorevixa™, contact us directly at service@lorevixa.com .

Purchase Policies

Purchases submitted through lorevixa.com are additionally governed by the following store policies:

• Terms and Conditions
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

Disclaimers & Limitation of Liability

To the extent permitted by applicable law, lorevixa.com and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits consumer rights, statutory warranties, remedies or liabilities that applicable law does not permit to be excluded or limited.

Applicable Law & Disputes

These Terms of Use are subject to applicable law, including mandatory consumer rights that may apply based on the user's location, transaction or relevant circumstances.

If a dispute arises, we encourage you to contact Lorevixa™ customer support first so the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Nothing in this section prevents a user from exercising rights or remedies available under applicable law.

Updates to These Terms

We may update these Terms of Use when our website, technology, services, business practices, security requirements or applicable legal requirements change.

The current version will be published on this page together with an updated revision date.

Continued use of lorevixa.com after an update is subject to the version then in effect, to the extent permitted by applicable law.